PRIVACY POLICY

Please review the following Privacy Policy and our Terms of Use before using this Website.

ReachOrb.com, also known as ReachOrb, and its Content are owned by ReachOrb, LLC (“Company,” “we,” “us,” or “our,”). The term “you” refers to any users, visitors or viewers of this Website and/or Blog.

ReachOrb respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy governs your access to and use of https://reachorb.com, including any content, functionality, or services offered on or through https://reachorb.com (the “Website”), whether as a guest or a registered user.

Personally Identifiable Information, or PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website. By using the Website or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by the Privacy Policy. If you do not want to agree to the Privacy Policy, you must not access or use the Website. 

Information We Collect About You

When accessing the Website, the Company will learn certain information about you during your visit.

To help you with your experience, you may be asked to enter your name, email address or other details. We may collect information that users provide by filling out forms on the Website, communicating with us via contact forms, responding to surveys, search queries on our search feature, providing comments or other feedback, or providing information when ordering a product or service via the Website.

As you navigate through our Website, we may use automatic data collection technologies including Google Analytics to collect certain information about your equipment, browsing actions, and patterns. This will generally include information about your location, your traffic pattern through our website, and any communications between your computer and our Website.  Among other things, we will collect data about the type of computer you use, your Internet connection, your IP address, your operating system, and your browser type.

The information we collect automatically is used for statistical data and will not include personal information. We use this data to improve our Website and our service offerings. To the extent that you voluntarily provide personal information to us, our systems will associate the automatically collected information with your personal information.

How and Why We Collect Your Information

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To deliver the requested product and/or service

  • To improve our website in order to better serve you

  • To respond to your customer service inquiries or requests

  • To administer contests, promotions, surveys or other site features

  • To quickly process your transactions

  • To ask for ratings and reviews of services or products

  • To follow up with you after correspondence (comments, email, text, or phone inquiries)

  • And, to provide you with offers, promotions, and information related to our Website

As a visitor to this Website, you can engage in most activities without providing any personal information.

If you are outside the European Union and opt to receive any free resources, participate in any free training programs, register for a webinar, seminar, or e-course, register for a live event, or purchase any products sold by the Company on this Website, we will automatically enroll you to receive our free email newsletter. If you do not wish to receive this newsletter, you can unsubscribe anytime. We include an “unsubscribe” link at the bottom of every email we send. If you ever have trouble unsubscribing, you can send an email to info@reachorb.com requesting to unsubscribe from future emails.

If you are in the European Union and opt to receive any free resources, participate in any free training programs, register for a webinar, seminar, or e-course, register for a live event, or purchase any products sold by the Company on this Website, we will only enroll you to receive our free email newsletter if you affirmatively consent to it. If you do not wish to receive this newsletter, you can choose not to subscribe. If you choose to subscribe and later wish to unsubscribe, we include an “unsubscribe” link at the bottom of every email we send. If you ever have trouble unsubscribing, you can send an email to info@reachorb.com requesting to unsubscribe from future emails.

Use of Cookies and Pixels

Similar to other commercial websites, our Website utilizes a standard technology called “cookies” and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address. We may also use trusted third-party services that track this information on our behalf.

Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items that may be in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

The Company reserves the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media website. The Company reserves the right to use these pixels in compliance with the policies of the various social media sites.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some of the features that make your site experience more efficient may not function properly.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety. 

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses and we may allow third-party behavioral tracking. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website.

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Email Information

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses.

We collect your email address in order to send information, respond to inquiries, and/or other requests or questions. We may also use your email address to process orders and to send information and updates pertaining to orders.

We are committed to keeping your email address confidential. We do not sell, rent, or lease our subscription lists to third parties, and will not disclose your email address to any third parties except as allowed in the section titled Disclosure of Your Information.

In compliance with the CAN-SPAM Act, all emails sent from our organization will clearly state who the email is from and provide clear information on how to contact the sender. We will not use false or misleading subjects and, if applicable, will identify the message as an advertisement in some reasonable way. In addition, all email messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further email communication from us. We will honor opt-out/unsubscribe requests quickly.

Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the e-mail or by sending us a message at info@reachorb.com and we will promptly remove you from ALL correspondence.

CAN-SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

Disclosure of Your Information

As a general rule, we do not sell, rent, lease or otherwise transfer any information collected whether automatically or through your voluntary action.

We may disclose your personal information to our subsidiaries, affiliates, and service providers for the purpose of providing our services to you.

We may disclose your personal information to a third party, including a lawyer or collection agency, when necessary to enforce our terms of service or any other agreement between you and the Company.

We may provide your information to any successor in interest in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets and/or business.

We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights or when compelled by a court or other governmental entity to do so.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information (PII) from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. - See more at http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf.

According to CalOPPA, we agree to the following:

  • Users can visit our site anonymously

  • Once this privacy policy is created, we will add a link to it on our homepage or as a minimum, on the first significant page after entering our website.

  • Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes on our Privacy Policy page.

You can change your personal information by emailing us at info@reachorb.com.

Do Not Track Signals

 We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place. 

COPPA (Children Online Privacy Protection Act)

 When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

Our Website is not intended for and we do not knowingly collect Personally Identifiable Information from children under 13 years of age. No one under age 13 may provide any information to or on the Website. If you are under 13, do not use or provide any information on this Website or on or through any of its features or registration on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use.

If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at info@reachorb.com. By using this Website, you are representing to us that you are not under the age of 13.

How We Protect Your Information

 Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We implement a variety of commercially reasonable security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information. This includes using standard security protocols and working only with reputable third-party vendors.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. 

Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. However, doing so is allowed, but at your own risk. We will never ask for your credit card information via email.

Should a data breach occur we will notify you via email within 7 business days.

In the event that we undergo a business transaction, such as a merger, acquisition or partial sale with another company, your personal information may be transferred. You consent that such transfer may occur and is permitted by this policy.

Visitors’ GDPR Rights

If you are within the European Union, you are entitled to certain information and have certain rights under the General Data Protection Regulation (GDPR). Those rights include:

We will retain any information you choose to provide to us until the earlier of (a) you ask us to delete the information, (b) our decision to cease using our existing data providers, or (c) the Company decides that the value in retaining the data is outweighed by the costs of retaining it.

You have the right to request access to your data that the Company stores and the rights to either rectify or erase your personal data.

You have the right to seek restrictions on the processing of your data.

You have the right to object to the processing of your data and the right to the portability of your data.

To the extent that you provided consent to the Company’s processing of your personal data, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent.

You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection Regulation.

We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us

Contacting Us

We welcome your questions or comments regarding this Privacy Policy. You may contact us using the information below:

Email: info@reachorb.com

ReachOrb, LLC

200 S. Wilcox Street, #201

Castle Rock, CO 80104 

USA


[Last Updated: June 2019]